![](http://moxsystems.co.uk/cdn/shop/products/Lato_External_20x_crop_center.jpg?v=1708332551)
Mox Profile Systems
Lato External Corner
Shipping & Returns
You can return, except for the user errors listed below;
- Damage caused by impact
- Damage caused by scratching
- Damage caused by abrasive substances or chemical cleaning agents contact
- Damage caused by prolonged contact with water
- Damage caused by exposure to intense temperature
- Damage caused during assembly
- installed products
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at mox@moxsystems.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at mox@moxsystems.com